Booking an Appointment
We ask that you book your next appointment while at the spa to ensure your desired date and time. For group bookings and packages, we ask for 4-5 weeks' notice to accommodate your needs.
All packages require a credit card or gift certificate at the time of scheduling to reserve an appointment.
Cancellation Policy
We request 48 hours notice for a cancellation or you will be charged 50% of the cost of the service.
Tardiness Policy
We understand that sometimes being late is unavoidable. However, depending on the circumstances, we may be forced to shorten or reschedule your service.
Clients who arrive late will be charged in full for their scheduled session but will receive an abbreviated, pro-rated session. For example, if you scheduled an hour session and arrive 15 minutes late, you will be charged for that hour session but will only receive 45 minutes of treatment for that session, including consultation and changing time.
Spa Arrival
We appreciate you arriving on time for your appointment. New clients are asked to arrive 15 minutes before the scheduled service.
Gratuity
A gratuity of 20% will be added to your ticket at the end of your visit during checkout.
Pricing
Prices are subject to change without notice.
Return Policy
If you need to return a product for any reason, we accept unopened returns for up to 30 days with a receipt. We will gladly exchange or replace your item.
Payment
We accept cash, MC, Visa, and American Express.
